Delmarva Community Services, Inc. (DCS) has appointed Michelle Nichols as Chief Operating Officer and Acting Chief Executive Officer following the departure of R. Andrew “Andy” Hollis.
Nichols, who has worked for DCS since 2005 and previously served as COO, will lead day-to-day operations across the agency’s programs, which include transportation, aging and disability services, housing and homelessness support, workforce development, and family services. She will also oversee strategic planning, compliance, financial management, and community engagement as the board begins a search for a permanent CEO.
“Michelle brings a proven record of operational excellence, collaborative leadership, and a deep commitment to our mission,” said Don Satterfield, Chair of the DCS Board of Directors. “Her experience guiding multi-program human services operations and building strong community partnerships will ensure stability and momentum during this transition.”
Michelle Nichols has been named acting CEO of DCS.
“I’m honored to serve Delmarva Community Services in this capacity,” Nichols said. “DCS has an extraordinary team and a legacy of meeting community needs with compassion and innovation. I look forward to working with our staff, partners, and supporters to strengthen services and expand impact across the Mid-Shore.”
Hollis, who had led the organization since 2021, was recognized by the board for his leadership during a period of expansion in services across the region.
“We are deeply grateful to Andy for his steady leadership and his unwavering dedication to the people we serve,” Satterfield said. “His focus on quality, accountability, and collaboration positioned DCS for continued success.”
“It has been a privilege to serve this community and to work alongside such a talented team,” Hollis said. “I am confident Michelle will guide DCS forward with the same commitment to excellence.”
The DCS Board of Directors said all programs and services will continue without interruption during the transition, and updates on the CEO search process will be shared in the months ahead.
Based in Cambridge, DCS is one of the Mid-Shore’s largest nonprofit human service providers. Its programs serve thousands of residents annually, offering transportation, aging and disability support, housing and homelessness assistance, workforce development, family services, and other community-based initiatives.
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